Office Manager

Bri, a 2005 Oak Hill High School graduate, who joined our team in 2015. Bri earned her associate of science degree from Ivy Tech in 2010 and she has 8 years of office management experience and 10 years total in the medical/dental field. Bri handles our accounting, insurance, patient accounts and treatment plans, as well as other behind the scene office duties. Bri is very organized and manages all her responsibilities with a professional and kind attitude.

Behind every welcoming smile is a team dedicated to keeping the office running smoothly and helping patients feel at ease. Office management is often unseen, but it shapes much of the patient experience from the first call to the final follow-up. Careful attention to organization, insurance questions, appointment details, and treatment planning creates a calm, prepared atmosphere for every visit.

The people managing a compassionate dental office balance professional judgment with a kind, attentive approach to patients and their families. They coordinate the administrative side of care so providers can focus on treatment, while patients benefit from clear communication and steady support. This behind-the-scenes work reflects the office's broader goal of making each interaction feel caring, comfortable, and well organized.

A family-friendly practice depends on more than clinical skill alone. Office staff help patients understand their options, navigate forms and policies, and stay informed about upcoming visits or treatment needs. By handling accounts and paperwork thoughtfully, the team allows more time for the personal attention that helps patients feel confident about their dental care and the decisions involved.

Continuing education and ongoing experience are valuable throughout the medical and dental field, including in the day-to-day work of office management. Familiarity with current techniques, consistent office systems, and a professional attitude supports a high level of trust among patients and coworkers. In a gentle, compassionate setting, these qualities reinforce the promise of thoroughness, individualized attention, and an approachable atmosphere for the whole family.